customer interactions – AI.RadicalShift

newsIntel Showcases Cutting-Edge AI Technology at CES 2025, Demonstrating Real-World Applications

AI assistants, AI models, Algorithms, Americas, Analytics, Artificial Intelligence, Automation, Chatbots, Electronics & Machinery, Generative AI, Industrial, LLMs (Large Language Models), Retail

January 23, 2025

Oleg Lazarov

AI chatbots, AI integration, AI PCs, AI Playground, AI voice assistant, artificial intelligence, CES 2025, Client Computing, conversational AI, Copilot+, customer interactions, data center, drive-thru ordering, generative AI, hand-held gaming, hospitality, HPC, image enhancement, image generation, Intel, Intel® Arc™ Graphics, Intel® Core™ Ultra 200H series processor, Intel® Core™ Ultra series 2 processor, large language models, MSI Claw AI+, Oliver’s, personal content, productivity, real-world applications, Retail, Sodaclick, voice assistant, Windows 11

SANTA CLARA — At CES 2025, the world’s premier consumer technology event, Intel highlighted the transformative potential of artificial intelligence across various aspects of daily life. From improving how students write papers to streamlining product searches, enhancing dining experiences, and enabling gamers to push their creative limits, Intel’s demonstrations showcased how AI is already becoming…
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newsDarkhorse and OpenDialog AI Join Forces to Transform Insurance Sales with Advanced Conversational AI

AI assistants, Americas, Artificial Intelligence, Automation, Chatbots, Europe, Generative AI, Insurance

October 29, 2024

Sheryl Rivera

AI-driven automation, automation tools, brokerages, Chief Commercial Officer, conversational AI, coverage reviews, customer interactions, Darkhorse, Dean Chapman, generative AI technology, independent agencies, innovation, insurance agents, OpenDialog AI, operational efficiency, outbound sales, return on investment, sales and service, sales efficiency, sales optimization, sales outcomes, sales process, Strategic Partnership, tailored insurance solutions, U.S. insurtech industry

LONDON — Darkhorse, a leader in customized insurance solutions, has entered into a transformative partnership with OpenDialog AI, signaling a major shift in the US insurtech sector. This collaboration integrates OpenDialog AI’s cutting-edge conversational AI technology to enhance how insurance agents engage with potential clients, dramatically improving the efficiency of the sales process. Historically, outbound…
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newsVOXI by Vodafone Introduces Cutting-Edge Generative AI Chatbot in Partnership with Accenture

Artificial Intelligence, Europe, Generative AI, Industrial, Infrastructure & Utilities, LLMs (Large Language Models)

March 20, 2024

Sheryl Rivera

Accenture, AI chatbot, appointment scheduling, Beverley Bartlett, billing experience, ChatGPT framework, customer interactions, customer service, digital care, generative AI, large language model, LLM, personality, vodafone, VOXI

BERKSHIRE — VOXI by Vodafone has unveiled a groundbreaking large language model (LLM) generative AI chatbot, developed in collaboration with Accenture, aimed at transforming customer interactions and service capabilities, according to a press release published on EuropaWire. This innovative chatbot marks a significant leap forward in customer engagement, boasting the ability to conduct human-like interactions…
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newsSalesforce and Accenture Forge Alliance to Revolutionize Customer Experience with AI

Americas, Analytics, Artificial Intelligence, Automation, Cloud, Europe, Generative AI, Management, Responsible AI

May 4, 2023

Oleg Lazarov

acceleration hub, Accenture, AI-powered customer service, automation, Bill Patterson, CRM, customer interactions, Einstein GPT AI solution, Emma McGuigan, generative artificial intelligence, industry-specific AI models, learning resources, personalized content, Salesforce, skill development, technology deployment

NEW YORK — Accenture (NYSE: ACN), a global leader in professional services, has unveiled a strategic collaboration with Salesforce, the leading provider of CRM solutions, aimed at turbocharging the deployment of generative artificial intelligence (AI) for customer relationship management (CRM). This groundbreaking partnership seeks to establish a dynamic hub for generative AI, enabling organizations to…
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What is RadicalShift AI?

RadicalShift.ai represents the paradigm shift the artificial intelligence (AI) brings upon all of us, from the way we live and work to the way we do business. To help cope with these fundamental changes across life, industries and the world in general, we are obsessively observing (30+ markets across multiple continents) and covering the AI industry while building a scalable open platform aimed at people, businesses and industry stakeholders to contribute across (benefit from) the entire spectrum of the AI industry from news, views, insights to knowledge, deployments, entities, people, products, tools, jobs, investors, pitch decks, and beyond, helping build what would potentially be a resourceful, insightful, knowledgeable and analytical source for AI related news, information and resources, ultimately becoming the AI industry graph/repository.