Kore.ai Launches AI for Work, Revolutionizing Business Workflows and Enhancing Employee Productivity

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UPDATED: Jan 13, 2025 7:57 PM

ORLANDO — Kore.ai, a global leader in AI-powered platforms, has announced the launch of AI for Work, a next-generation solution designed to transform workplace productivity by streamlining workflows, improving access to information, and empowering employees. With its advanced capabilities, the platform helps enterprises eliminate information silos, automate complex tasks, and enhance operational efficiency. Early adopters have already reported up to 50% faster information retrieval, increased workflow automation, and significant productivity gains.

Reimagining the Modern Workplace

In today’s fast-paced business environment, knowledge workers spend nearly a third of their time searching for information spread across multiple systems. Point solutions have proven inadequate for addressing these inefficiencies, highlighting the need for a unified platform that connects enterprise data securely while enabling seamless AI-driven workflows.

AI for Work introduces a comprehensive set of tools and capabilities to solve this challenge:

  • Secure Enterprise Search: Built on advanced Retrieval-Augmented Generation (RAG) technology, the platform delivers precise, role-based access to authorized documents and applications. With over 100 pre-built connectors and the ability to create new integrations without coding, businesses can achieve immediate results.
  • Orchestrated Multi-Agent Workflows: Unlike single-task tools, AI for Work integrates specialized AI agents capable of searching, summarizing, reasoning, and executing multi-step workflows across enterprise systems. This ensures tasks are automated intelligently, with real-time context sharing and session management.
  • AI Agent Marketplace: Pre-built AI solutions for departments like HR, IT, and recruitment streamline common processes, while customizable templates allow businesses to deploy AI-powered workflows quickly.
  • No-Code Agentic Applications: With no coding skills required, teams can leverage pre-built workflows, prompts, and tools to build tailored AI solutions that integrate across multiple enterprise applications.
  • Scalable, Extensible AI Platform: Designed for flexibility, the platform seamlessly integrates with various LLMs, third-party tools, and custom AI assistants. Built-in governance and compliance controls ensure responsible scaling of AI solutions across the organization.

Shaping the Future of Work

Raj Koneru, CEO and Founder of Kore.ai, emphasized the platform’s role in addressing modern workplace challenges:
“Today’s enterprises need tools that keep up with the accelerating pace of work. AI for Work combines intelligent search, multi-agent AI automation, and no-code accessibility to empower teams to focus on outcomes rather than obstacles. We’re democratizing AI innovation, allowing every department to work smarter and faster.”

Proven Results for Leading Enterprises

Organizations that have piloted AI for Work are already seeing transformative results. A U.S.-based investment bank reported that their advisors retrieved critical answers four times faster from over 100,000 knowledge assets. Similarly, a global pharmaceutical company achieved over 70% automation for routine IT support tickets, significantly reducing response times.

Yuliya Teteryuk, Customer Care Director at Autodoc, praised the platform’s impact:
“AI for Work has completely changed the way we support our customers and employees. By integrating AI into our processes, we’ve achieved 74% first-call resolution and significant efficiency gains. It’s simple, effective, and has made a tangible difference in our operations.”

A Platform Built for Enterprise Innovation

Prasanna Arikala, Chief Technology Officer at Kore.ai, highlighted the platform’s unique advantages:
“Businesses are grappling with scattered systems and disconnected workflows. AI for Work unifies enterprise data and automation on a secure platform that scales with organizational needs. By turning fragmented knowledge into actionable insights, we’re helping enterprises unlock new levels of efficiency and innovation.”

For more information on how AI for Work can transform your business, visit Kore.ai/ai-for-work or join the platform’s launch event to experience its capabilities firsthand.

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SOURCE: Kore.ai

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