LONDON — As artificial intelligence (AI) continues to reshape industries and societies, BT Group unveils its vision and strategies for ethical and responsible AI deployment, emphasizing the importance of trust, transparency, and collaboration, according to a press release published on EuropaWire.
BT Group’s AI vision revolves around combining human intelligence with AI capabilities to unlock value for customers and colleagues, all while adhering to the company’s purpose of ‘connect for good’. Recognizing the immense potential of AI to drive business and societal benefits, BT Group underscores the need to prioritize trust-building initiatives to foster greater adoption of AI technologies.
The telecommunications giant advocates for inclusive AI policies that address the needs of both developers and deployers, ensuring that AI deployment is conducted in a safe and beneficial manner for ordinary people. Calling for principles-based regulation, transparency, and partnership between government and industry, BT Group aims to create an environment conducive to responsible AI scaling.
At the heart of BT Group’s responsible AI approach lies a commitment to accountability, fairness, and openness. The company emphasizes the importance of data governance, privacy, and security, embedding responsible tech principles into its data fabric to streamline AI deployment across the organization.
Recognizing the evolving cyber threats posed by AI, BT Group remains vigilant in addressing new challenges in AI security. With a dedicated AI security research team and active participation in global initiatives, the company is committed to advancing AI security standards and best practices to mitigate emerging risks.
Furthermore, BT Group acknowledges AI’s transformative impact on the workforce and pledges to support its colleagues through the skills (re)evolution. By exploring new roles and evolving skills, the company aims to enhance its value proposition and deliver exceptional experiences to customers.
Looking ahead, BT Group is poised to unlock significant value from AI, with plans to generate an additional half billion pounds in value by 2027. This value will not only drive efficiencies and economic growth but also create new opportunities to reimagine operations and enhance customer service.
As BT Group continues its journey towards unlocking AI’s potential, the company remains steadfast in its commitment to building trust, leveraging AI for societal good, and fostering a future where humans and AI collaborate harmoniously.