NEW YORK, NY and BOCA RATON, Fla. — Omega Healthcare, a global leader in healthcare services and revenue cycle management, is revolutionizing its operations through the adoption of UiPath’s enterprise automation and AI solutions. UiPath (NYSE: PATH), a pioneer in enterprise automation software, recently celebrated Omega Healthcare’s achievements by naming it a 2024 AI25 Award Winner at UiPath FORWARD, the company’s annual event dedicated to AI and automation innovation.
The AI25 Award highlights 25 customers who are leveraging AI and automation to drive transformative business outcomes. This is the second consecutive recognition for Omega Healthcare, which was also honored last year as an inaugural AI10 Award Winner.
“We are thrilled to be recognized again for our innovative use of AI and automation,” said Vijayashree Natarajan, SVP & Head of Technology at Omega Healthcare. “Our collaboration with UiPath has enabled us to unlock the full potential of AI, generative AI, and automation, delivering exceptional value for our customers.”
Omega Healthcare’s success story was further showcased in UiPath’s Gallery of Customer Achievement, where President Sumit Sachdeva highlighted the company’s journey of leveraging AI-powered automation to achieve operational excellence.
Transforming Healthcare with UiPath’s Automation Platform
Omega Healthcare has embedded UiPath’s comprehensive platform into its digital transformation strategy, utilizing features like the AI Trust Layer and security governance tools to ensure secure, compliant, and ethical automation practices. This integration has enabled Omega Healthcare to streamline processes, enhance client outcomes, and boost profitability.
Since implementing UiPath’s automation solutions, Omega Healthcare has processed over 60 million transactions in just four years, dramatically improving workflow efficiency and redefining standards in health documentation management.
“Partnering with UiPath has allowed us to create an AI-driven ecosystem that empowers healthcare organizations to improve care delivery and financial performance,” said Rajusiva Arunachalam, VP, Head of Automation & AI at Omega Healthcare.
By leveraging UiPath Document Understanding and Generative AI-powered tools, Omega Healthcare has automated data extraction from diverse documents, freeing medical specialists from repetitive tasks. This shift enables them to focus on delivering strategic, high-impact outcomes for clients.
Delivering Tangible Outcomes with AI and Automation
The adoption of UiPath’s AI-powered automation has driven significant improvements for Omega Healthcare, including:
- A 100% boost in worker productivity
- A 40% reduction in time spent on documentation tasks
- Savings of 6,700 worker hours monthly
- A 50% reduction in turnaround times
- 99.5% process accuracy
These advances have led to a remarkable 30% return on investment in the first year, alongside enhanced operational efficiency and cost savings for Omega Healthcare’s clients.
“AI-driven automation is a game-changer for organizations looking to streamline workflows and achieve greater efficiency,” said Mark Gibbs, President, International at UiPath. “We are proud to support Omega Healthcare’s digital transformation and look forward to delivering even stronger outcomes together.”
Advancing Healthcare Automation for the Future
Omega Healthcare’s collaboration with UiPath extends to the Omega Digital Platform, which integrates cutting-edge technologies such as robotic process automation (RPA), machine learning, and natural language processing. By incorporating UiPath’s AI Trust Layer, the platform enables custom AI/ML models to optimize end-to-end processes, further enhancing its capabilities to transform revenue cycle management and clinical enablement services.
This partnership exemplifies the power of AI and automation in transforming healthcare, delivering unparalleled efficiency, accuracy, and value to clients worldwide.
